XLX Systems
FAQ

Frequently Asked Questions

Frequently asked questions about VF vacuum frying machines and FD freeze-drying equipment

What is the working principle of VF vacuum frying machine?

VF vacuum frying machine uses low-temperature vacuum frying technology, frying under negative pressure environment (usually 60-100kPa). Under vacuum, the boiling point of water decreases (about 80-90°C), allowing frying at lower temperatures, reducing oil oxidation and nutrient loss while maintaining natural color and texture.

What are the advantages of FD freeze-drying equipment?

FD freeze-drying equipment has the following advantages: 1. Preserves original shape, color and nutritional content; 2. Low moisture content (usually <5%), suitable for long-term storage; 3. Good rehydration ability, quickly restores to original state; 4. No preservatives needed; 5. Suitable for drying heat-sensitive materials.

How often should the equipment be maintained?

Recommended maintenance cycle: Daily maintenance: clean equipment exterior and interior after each use; Weekly maintenance: check vacuum pump oil level, clean filters; Monthly maintenance: inspect seal wear, calibrate temperature sensors; Annual maintenance: comprehensive overhaul, replace consumable parts, check electrical systems.

Can you customize equipment with special specifications?

Yes, we provide customization services. We can design and manufacture equipment according to your production needs, site conditions, product characteristics, etc. The customization process includes: requirement communication, solution design, parameter confirmation, production manufacturing, commissioning and installation, after-sales training, etc.

What is the energy consumption of the equipment?

Energy consumption depends on model and processing capacity. Generally, VF vacuum frying machines save 30-40% energy compared to traditional frying equipment. FD freeze-drying equipment uses advanced heat recovery systems, improving energy efficiency by 20-30% compared to traditional equipment. We can also provide energy optimization solutions to help customers reduce operating costs.

How long is the delivery time?

Standard equipment delivery time is 30-45 working days. Customized equipment requires 45-90 working days depending on complexity. Before delivery, we conduct strict factory testing and provide detailed operational training and technical support.

Do you provide after-sales service and technical support?

Yes, we provide comprehensive after-sales service, including: equipment installation and commissioning guidance, operator training, remote technical support, spare parts supply, regular maintenance, etc. Equipment comes with a 1-year warranty period with free repair service during warranty. We also have a professional technical team ready to answer your questions.

Which countries do you export to?

Our equipment has been exported to 16 countries and regions worldwide, including USA, Japan, South Korea, France, Thailand, Vietnam, Russia, Indonesia, Philippines, Malaysia, Singapore, Australia, New Zealand, Brazil, Mexico, South Africa, etc. We are familiar with certification requirements and standards of various countries and can assist customers with related procedures.

Have more questions?

Our technical team is always ready to provide professional consultation and technical support

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常见问题 - FAQ